We Offer

You only pay fees based on what you use. That way our core services can help your hotel where it matters most: providing opportunities for more reservations and positive customer experiences.

Property Management System (PMS)

In today’s fast-paced marketplace, you need flexibility, speed, and easy-to-manage rates and inventory on the fly or at the desk. Our PMS seamlessly integrates with our CRS and provides online access across all devices, resulting in cost savings, synchronized data, and mobile-first functionality.

Central Reservation System (CRS)

Our CRS is a single source of distribution with built-in rate and inventory management, giving you a direct connection to some of the industry’s most powerful online travel agencies (OTAs) at discounted commission rates.

Optimized Website & Maintenance

For a low, one-time fee, we deliver and host a website optimized to boost reservations with a mobile-first, any-screen, optimum guest experience. Our sites are powered by the latest enhancements for organic search and best practices in search ranking.

Optional Services & Training

Give your hotel the edge with our additional offerings, some of which are free while others come with additional cost. Find the ones that will help you the most.

Flexible Support1

We offer live and online support options at the level of service you need, at a cost you can afford. Pay only for what you use.

Regional Hospitality Training

We host exclusive training sessions across the country about the challenges of operating a hotel. Best of all, it’s free for all franchisees. Typical topics include reputation management, using your PMS, and strategic revenue management. Plus, all sessions provide great networking opportunities.

Competitive Intelligence Program1, 2

We partner you with seasoned managers to learn the best practices of revenue management and hotel operations in order to increase property retention and revenue.

Live Voice Reservations

Our trained voice professionals will answer your calls, saving you time and staffing costs, delivering a highly professional experience to your guests.

Professional Photography1, 3

Our professional photographers will ensure your photos showcase your property from all the best angles.

Global Distribution System (GDS)

Expand your global reach by gaining access to some of the industry’s most powerful OTAs.

Approved Vendor Network

With this free service, you can save money on everyday purchases for your hotel by putting the collective buying power of a Top-10 franchiser behind you.

1. An additional fee applies.
2. Requires TripAdvisor of at least 2.0 and a minimum one-year commitment.
3. Required if using the Country Hearth brand and logo.


Need an estimate before you decide? No problem. Share some info about your business and we’ll crunch some numbers for you.

1 What is your estimated Annual Gross Revenue?

System fee is 4.0% of gross revenue

2 Estimate your Annual Gross Revenue & Annual Number of Transactions from:

Voice Reservations

Global Distribution Services (GDS)

3 Select Your Optional Services

Customize your service model when you add optional services. These optional items are those you would like to use above and beyond the industry-leading PMS and CRS and the optional use of our Country Hearth logo and brand.

Cost for this service is $199 per month for 12 months

Cost for this service is 7.0% per reservation for 12 months

Cost for this service is $11 per transaction for 12 months

Your Estimated fees:

per month

per year

This is not a complete statement of fees associated with operating under the Country Hearth System. Please see our franchise disclosure document for all fees and disclosures.

Need more information?

Let's talk.

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© Red Lion Hotels Franchising, Inc. 2017-2018. This is not an offering for a franchise, which can be made only in compliance with applicable law and only pursuant to a franchise disclosure document, MN# F-8105. This website and the fee calculator do not include all fees. Certain optional services are at an additional fee; some require a minimum of a one-year commitment to that option; and some are available only to properties with a TripAdvisor score of at least 2.0. Please see our franchise disclosure document for complete details and fees.

Red Lion Hotels Franchising Inc.
1550 Market Street, Suite 350
Denver, CO 80212